If the driver will not let you examine the item or remove the packaging please sign for the item as DAMAGED put this by your signature. In the event of failure a replacement part will be supplied. If you have ordered the wrong part, i.Charles Trent Limited will not reimburse any labour costs / charges involved with fitting, removal and / or changing of parts supplied by the company, under any circumstances. Charles Trent Limited will NOT cover any component which has been dismantled or tampered with (other than the replacement of standard service parts or components). Please note: We strongly recommend that all safety critical parts are fitted only by specifically trained automotive technicians.
NO liability can be accepted for malfunction, damage or injury caused by inappropriate fitting of such components. Engines & Gearboxes must be correctly fitted, this includes new cam & auxillary belts, oil, oil filters & spark plugs for all engines. Bare engines means without the starter motor, alternator & gearbox. Any ancillary / service parts supplied with engines & gearboxes, including water pumps, cam belts, turbos, injectors, pumps, sensors, modules e.
Are provided free of charge. ECU's & electrical items are non-refundable as a result of potential damage caused by in-correct fitting or other faults in customer vehicles.For items damaged in transit notification must be made through our store within 24 hours and images supplied of packaging and part to enable claims to be processed. To make our team aware of an issue. Please note we are not penalising anyone for making a mistake or changing their mind, simply passing on the charges we incur.
If you are completing an international return. Our aftersales team to book in the faulty/incorrect return. We will then advise and assist you with the return. Please include as many details as possible about the fault. If you have received your order and an item is missing, please first check your dispatch note for any indication that the item is being dispatched separately.
If the item is not included on the dispatch note, it will be arriving separately. If the item is listed but not present, please.
Us quoting your order number and stating the missing item and we will investigate the matter further. Easy, instant online quote to scrap your car.No cancellation charges or loopholes. Simple, hassle-free and professional service. Great prices paid for scrap, damaged, faulty or unwanted cars. We are a licensed Authorised Treatment Facilities.
A Certificate of Destruction is issued for every scrapped vehicle. We are Environment Agency licensed and inspected. Getting a quote for your faulty, damaged or scrap car is as easy as 1,2,3!
Simply enter your registration number, postcode and vehicle information to get your instant free car valuation.